Google, Quigo and ad transparency

A couple of months ago The New York Times published a story about Quigo (disclosure: a company I co-founded). A couple of highlights:

What Quigo offers is transparency and control in what can often be an opaque business: advertisers pay Yahoo and Google for contextual ad placement on a wide variety of Web pages, but get little say over where those ads run or even a list of sites where they do appear…

…In response to further questions about Quigo, though, Google said it was prepared to make changes to its AdSense service that mimicked Quigo’s approach, an unusual step for a company accustomed to mapping the terrain in every aspect of its business.

Looks like the NYT nailed it. Today Google started following Quigo’s lead on becoming a more transparent network. More about this by John Battelle, Barry Schwartz, SEW, and Mashable.

From what I can tell, the Google implementation is more lip service than a real way for advertisers to buy placements on specific publishers. That is to be expected. AdSense would not be successful if it weren’t fundamentally a blind network. Google takes a small number of loss leader sites like Ask.com and AOL on which it makes little or no money. Those are thrown into the blind mix to keep the overall blended-average quality of traffic reasonable. But Google makes its real AdSense money on the very long tail of crappy/fraudulent/parked-domain/self-clicking/link-farm/etc websites. Those are the sites that advertisers would never ever bid for if they had the choice. Those are also the sites that Google can take whatever % of the revenue they see fit (which I estimate at 50% at least) because they never tell long tail publishers how much they pay out.

That’s where Google’s true money pot is, and if they remove their network’s opacity and truly allow advertisers to bid transparently for specific sites – all that revenue will go away.

This new report is definitely a welcome change for Google advertisers. Even lip service is a form of service, I guess… But don’t hold your breath for any genuine effort from Google on making its network truly transparent as long as it makes so much money by having advertisers bid blindly on sites they’d never want to be placed on. For true transparency your only choice is still Quigo’s AdSonar.

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Seth gets it right, almost…

Seth Godin (a WebX.0 favorite!) responds to the NY Times piece on Quigo today with all fair points:

If you’re running a pay per click ad designed to support a cost-per-acquisition strategy, (Google AdWords, et.al.) then does it matter where your ad runs?

Remember, the point of the ad is to get someone to click (that’s what you’re charged for…  the click) and then the goal of the site is to convert that click into permission and eventually a customer.

So, does it matter where the ad runs if it works?

From the marketer’s perspective, I agree 100% with Seth on this point – if (and that’s a huge IF… [1]) the campaign works, and the ROI is good, it’s insignificant where the traffic came from. But while advertisers may not care where they get their clicks from
them, they certainly do adjust their bids to account for the mix of
high-quality clicks and spam/fraud/foreign/etc clicks.

What happens in essence, is that the premium publishers in this mix are
getting lower bids than they should have, while the low quality traffic
sites get higher bids than they would have had they sold to advertisers directly [2].

Now, while Quigo caters to both marketers and publishers, we view our platform primarily as a publisher solution. We offer it as a private label to publishers, and let them acquire and manage their advertisers through it. It’s the publishers who we see benefiting most from the AdSonar solution, with marketers benefiting as a result of our insistence on catering only to the highest quality publishers in the country.

The TV network example is not applicable to our space… Unlike any advertising medium in the past, we don’t (nor do our publishers) determine the pricing of the media sold. That is determined by the marketers, and therefore it generally reflects the value the marketers get from the media they’re bidding for. The fact of the matter is, that marketers are willing to bid higher for a site with quality, US-based, non-fraudulent, non-spam, non-accidental-traffic traffic than they are willing to bid for that same site combined with 100,000 other lesser quality sites.

And that, publishers really care about.

 

[1] The Big Co‘s mix into their traffic a bunch of awful sources (misspelled domain names, spam blogs, etc, etc). They can get away with this to some extent because the junk traffic is mixed and diluted with the quality traffic on their network and search destinations…

[2] Google’s SmartPricing does mitigate this issue a little, but it certainly does not come close to solving this issue. When junk sites are part of the mix, and they’re getting paid something, someone is bearing that cost and that’s the marketers…

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Quigo on the NY Times

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NY Times has published a nice story about Quigo this morning. From it:

What Quigo offers is transparency and control in what can often be an opaque business: advertisers pay Yahoo and Google for contextual ad placement on a wide variety of Web pages, but get little say over where those ads run or even a list of sites where they do appear.

Quigo, by contrast, gives advertisers not only the list of specific sites where their ads have appeared but also the opportunity to buy only on specific Web sites or particular pages on those sites.

And Google’s response:

In response to further questions about Quigo, though, Google said it was prepared to make changes to its AdSense service that mimicked Quigo’s approach, an unusual step for a company accustomed to mapping the terrain in every aspect of its business.


In the next few months, Google’s advertiser reports will begin listing the sites where each ad runs, Ms. Malone said. She added that advertisers on the Google networks would soon be able to bid on contextual ads on particular Web sites rather than simply buying keywords that appeared across Google’s entire network.

Full story here. You can Digg the story here.

I think it’s inevitable that Google and Yahoo will allow CPC bidding by publisher. Advertisers simply don’t trust the quality of their contextual networks, being that they are so full of spam, parked domains, and other wonderful sources of “quality” traffic.

Quigo’s AdSonar site-specific bidding was not designed as an advertiser filter for junk sites. AdSonar is a platform designed for premium publishers who want to own their advertising assets and don’t want to outsource that asset to their biggest competitors (=Google, Yahoo and MSN). A side-benefit of this, is that advertisers on the AdSonar network get to bid only on well-known, high-quality, brand name premium publishers. No spam blogs, no parked domains, no fraudulent publisher rings, no other monkey business.

A site-specific bidding filter will be a welcome tool for advertisers looking to filter junk traffic from their AdSense/YPN ad buys. But it is not in any way an alternative for an end-to-end publisher-centric platform for those publishers looking to own and manage their advertiser relationships. Until Google and Yahoo decide to completely drop their own content plays, Quigo’s AdSonar is the only viable solution for brand-name publishers.

More coverage: Greg Sterling, Slashdot, JenSense, eWeek, Merc, John Battelle, and others.

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